TERMS & CONDITIONS

Welcome to Narain Opticians (“Company,” “we,” “our,” “us”). By accessing or using our website narainopticians.com you agree to these Terms & Conditions. Please read them carefully before making any purchase or using our services.

1. Eligibility

You must be at least 18 years old to use our website.
If you are under 18 or a person with disability, you may use our services only under the supervision of a parent/guardian who accepts these Terms on your behalf.

2. Products & Services

We sell branded and non-branded eyewear, contact lenses, sunglasses, and related accessories.
Product descriptions, images, and specifications are for reference only. Minor variations may occur.
Prescription eyewear will only be processed based on the details you provide. We are not responsible for errors in customer-provided prescriptions.

3. Pricing & Payment

Prices displayed on the website are inclusive of applicable taxes unless stated otherwise.
We reserve the right to modify prices without prior notice.
Payment must be made through approved gateways. We do not store credit/debit card details on our servers.

4. Order Acceptance & Cancellation

An order is considered accepted only after confirmation from our end.
We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
Customers may cancel orders before shipment by contacting our support team. Refund timelines will follow our Refund Policy.

5. Shipping & Delivery

Estimated delivery timelines are mentioned on the product page but may vary due to external factors.
Risk of loss passes to you upon delivery of the product to the address you provided.

6. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy
Customized products (e.g., prescription lenses) are non-returnable unless defective.

7. Intellectual Property

All content on this website (logos, images, product designs, text) is owned by Narain Opticians or its partners. You may not copy, reproduce, or distribute it without written permission.

8. Limitation of Liability

To the maximum extent permitted by law:

Narain Opticians is not responsible for damages arising from misuse of products, website errors, or third-party actions.
We do not provide medical advice. Always consult an eye-care professional for vision-related issues.

9. User Responsibilities

By using this website, you agree to:

Provide accurate and truthful information.
Not misuse the website (e.g., fraudulent activities, hacking attempts, spreading viruses).

10. Privacy & Security

Your data is governed by our Privacy & Security Policy [insert link]. By using our services, you consent to its terms.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page, and continued use of the website implies acceptance of changes.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in [insert city, e.g., Kanpur or Delhi].